Returns & Warranty

Returns accepts returns within 30 days of purchase for a 100% refund of the product price. Details:
  • The buyer is responsible for roundtrip shipping charges
  • The buyer must contact us within 30 days of purchase, and return the product to us no later than 60 days from purchase.
  • The product must be in new condition with original packaging and manuals for a full refund. If the product has a defect, see Warranty section below.
  • International customers: If you select a shipping option with prepaid import taxes, those taxes are not refundable once the item is shipped.


NutriActiva guarantees that your item will arrive free of damage and will be free of defect for 30 days after purchase. Some products have additional manufacturer warranties which will be noted in the product description.